"Determining the nature, extent, and cause(s) of the problem facing the group," is called problem analysis. This information can be found on page 223 of chapter 17 in our book. I think problem analysis is the most important function of a successful group, because without understanding what their problem is, they will never be able to get any further than step one.
Problem analysis is meaningful to me because its really difficult to get a group of people to take the time to figure out the real meanings behind a problem they face. I find this to be quite frustrating because the solution would be hundreds of times easier to find if the group knew the problem they had to face.
~Tornn
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